Web hosting is important and to avoid making a mistake that could cost you a lot, make sure you look for the following:

#3 Support

You hope you won’t need it, but chances are that you will. After all, we’re talking about machines that sometimes fail in doing everything perfectly. So when, suddenly, your website is offline or it’s not responsive and there’s nothing you can do to bring it back online, you will need customer service. The company‚Äôs support is essential in these cases and there is not much room for negotiations here.

Ask what kind of support they provide. Do they chat with you? Do they talk to you? Do they work with a ticketing system? Do they have FAQ or a blog to advise you for minor issues? Choose whatever works with you best and make sure you are also cooperative and understanding.

When it comes to customer support, we believe that 24 hours a day is the only way to have it, if your website is not just a landing page. However, even a simple landing page could be of equal importance to an e-shop. So, choose according to your needs and remember: you will definitely need it.

Have Fun and enjoy your time with Solomon Designs!

Categories: Web Hosting

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